Life at TourRadar

Culture

One Team, One Vision

At TourRadar, our core vision is to connect people to life-enriching travel experiences. We deliver this to our customers through the travel experiences we offer, and, to our team members, through our diverse and unique culture, grounded in a love of travel.

The culture at TourRadar takes different forms - it’s the daily foosball games, the collaborative product planning sessions, the yearly offsite team celebrations, the friendly chat with teammates by the coffee machine, and our innovative spirit; a part of everything we do.

Being a member of the TourRadar team means having unified goals and objectives, ensuring that we always win as one. We empower our teams to achieve their best by cultivating a challenging, collaborative environment (one that happily welcomes office pups!) While the responsibility for excellence remains yours, your efforts will always be met in kind by a team of like-minded, creative professionals.

Our culture enables our success, and through diversity, open and respectful values, and an ever-playful attitude, you won't simply evolve your career, you'll enjoy every experience along the way.

Values

When the values of a company and employee align, that’s when the magic happens. Office perks like Beer Fridays and free trips are par for the course for any modern organisation trying to reign in exceptional talent. While we have and enjoy those perks, we believe it’s the values at the heart of a company that makes the difference between a “cool” place to work and an extraordinary one. The closer these values align with your own, the more likely it is that you’ll thrive at TourRadar. Interested? See if our values align with yours.

Customer comes first
TourRadar’s ultimate vision is to connect people from around the world to life-enriching experiences. It’s with this belief in mind that we launch every campaign, design every new product, and celebrate every booking that gets more people exploring the world, opening their minds and connecting with others. As our company is built by individuals who live and breathe travel, it makes perfect sense that helping customers fulfill their own travel goals is what fuels us.
Embrace the growth mindset
Everything changes. Nobody said disrupting an industry was going to be easy! That’s why our team is forever nimble and expecting the unexpected. Market dynamics and priorities may shift, and the best-laid plans can go awry. But when we fail, it’s how we learn from these mistakes and what we do next that makes all the difference. We rise to the challenges that come our way instead of being overwhelmed by the problems that lie ahead.
Keep travelling
We practice what we preach! We’re the choir. Every single one of us loves to travel. Exploring the corners of our world, experiencing new cultures, tasting new foods, and meeting new people is the foundation of TourRadar. Because of this, we ensure that the same tours we offer our customers can also be enjoyed our own team. Travel isn’t just something we do, it’s who we are, and, most importantly, something we can never lose sight of.
Honesty above everything
We believe we earn the trust and respect of our team members when we speak openly, directly, and honestly. We share our successes and highlight our failures in the hope of learning from them, and every team member can see the objectives of anyone else in the company. All in all, we believe that when you commit to and celebrate transparency, you achieve more, faster, and with a clear perspective.
#LDTS
#LDTS stands for Let’s Do This Shit, and while it mostly describes itself, we use it whenever we need to celebrate good news, pump our teams up, or summon the energy to accomplish something huge. We consider it our very own call to arms - a reminder that nothing is impossible - and that by embracing a bias for action attitude, our ability to achieve is altogether limitless.

The Team

Engineering
Developing applications and services for travellers, operators, and customer support agents alike, our Engineering Team works tirelessly to overcome the challenges posed by our complex business.
Product
Do you crave insight on what's behind our data and user experience intelligence? Are you driven by hypergrowth and exciting weekly releases? Meet a few members of our Product Team, and start picturing yourself in the mix.
Design
The Product Design Team drives the company's continuous learnings across all levels of the product through constant research and discovery. Challenging what's possible technologically and advocating passionately for better user experiences.
Marketing
Our Marketing Team are a group of creative self-starters who have yet to meet a problem they couldn't solve. From programmatic display advertising to editorial management, this is the department for the creative, analytical types out there.
Customer Support
Do you consider yourself to be a creative problem solver? Do you believe in the transformative power of travel? Meet a few of our global talents in Customer Support and learn more about sales.
Business Development
Join our Business Development Team in any of our three offices and further your career in sales and business development alongside our multinational team of travel enthusiasts.
Finance
Do you love crunching numbers and want to join a lively travel tech startup? Meet some of the talents we have in our Finance Team, located in the buzzy cities of Brisbane, Vienna & Toronto!
People
Are you an excellent communicator with unrivalled problem-solving skills? Do you want to help us expand our growing team of world-class professionals with the help of a few talented individuals? Then all that's left to do is meet our People Team.

Perks

International office exchange
As we're privileged to have three offices across the globe (Vienna, Toronto, and Brisbane), we encourage everyone to make use of our Office Exchange program. You will have the chance to get to know your colleagues better and become a local in a new city.
Team outings and events
We are passionate about learning and sharing knowledge of products we sell, our community, and the touring industry. Every month we host industry meetups and attend conferences around the world to enhance our perspective and skillset.
Monthly Chief Fun Officers
Each month at TourRadar, we have volunteer CFOs who are tasked with organising a team-wide event worthy of the title Chief Fun Officer. If you’ve volunteered, you'll be equipped with a set budget to coordinate an activity for the entire office.
Free Travel Credits
We have an unquenchable thirst for experiencing the world, and with the free travel credits system, our people can experience firsthand what it’s like to explore new destinations on a group tour. We encourage our team to seize the opportunity and #gotouring.

Locations

Vienna, Austria
Located in the heart of Vienna's 1st District, our headquarters and its surroundings are second to none when it comes to atmosphere. Every day we enjoy the open office floorplan, our canine companions, and our recreational spaces equipped with deluxe coffee machines to keep us buzzing. Beyond the office walls, you do not need to wander far to enjoy world-class restaurants, museums, and inspiring green spaces.
Toronto, Canada
Our Toronto office is located in the centre of Leslieville, one of the city's most colourful up-and-coming neighbourhoods. The team here works in the midst of cosy cafes, global cuisines, and quaint shops run by local artists. You're only ever one streetcar ride away from a new experience in Canada's largest city. Join us in Toronto and you'll be ordering double-doubles with your loonies and toonies in no time.
Brisbane, Australia
Our Australian office is located in the heart of Fortitude Valley, a raw, yet sophisticated inner-city suburb of Brisbane. The Valley, as it's affectionately known, is home to all things nightlife, entertainment, dining, and boutique shopping. It's the suburb that never sleeps, and you'll enjoy getting caught up in the fun. If you love sunny days, sandy beaches, and cold drinks, then you'll love working out of our Brisbane office.